This privacy notice (“Privacy Notice”) describes how Sage Finley, Inc., dba Tymz, (“Sage Finley”, “Tymz” “we”,“us”, “our”) collects, uses, and discloses your Personal Data in the course of our business. Throughout this document, we will use a few defined terms.
“Personal Data” when used in this Privacy Notice means any data relating to an identified or identifiable natural person that is processed by Sage Finley as described in this Privacy Notice when such information is protected as “personal data” or “personal information” or a similar term under applicable data protection laws.
“Services” when used in this Privacy Notice means all of Sage Finley’s websites, applications (including, but not limited to, mobile and cloud applications), tools, platforms, and services offered by Sage Finley, but excluding third party applications.
“Website” when used in this Privacy Notice means the Tymz.ai website or any other proprietary website owned by Sage Finley or that Sage Finley has the authority to manage and control and which link to this Privacy Notice.
Unless stated otherwise, this Privacy Notice only applies to Personal Data for which Sage Finley acts as a controller, such as when you visit our Website or create an account for our Services. Please note that when our customers use our Services to directly collect and process Personal Data, such as when our customers use our Services to schedule a meeting with you or record a meeting, Sage Finley acts as a processor (or service provider) on behalf of our customers (who are controllers of the Personal Data) under the Sage Finley Data Processing Addendum and Customer Terms and Conditions. If you have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you should contact the customer which collected your information.
When You Visit Our Website. We may collect Personal Data from you when you submit information via a web form or otherwise interact with our Website, for example to request a demo, create a help center or developer account, or download resources and white papers. In these instances, we may ask for certain Personal Data, such as your name, email address, and phone number.
Account Information. Sage Finley’s customers provide Sage Finley with Personal Data, including name, email address, username, and password, when they set up their account. If a customer has multiple account holders, then each account holder will provide us with similar information.
Billing Information. If you purchase a paid version of Tymz, our third party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type, and the expiration date.
Marketing Information. People interested in Sage Finley’s products and services may contact us through forms made available on the Website and voluntarily provide information such as name, email address, phone number, company, and role. People interested in our newsletter may also submit their name and email addresses to join our mailing list. We also receive other similar information provided by you if you participate in an event hosted by or attended by Sage Finley or its partners (such as webinars, conferences, and trade shows) and in your interactions with our social media accounts.
Additional Information. We may also receive certain Personal Data as you interact with Tymz through activities such as surveys, focus groups, or any other product education initiatives aimed at receiving your feedback.
We and our authorized third parties use Cookies (defined below), pixels, web beacons, and other technologies (such as local storage) to receive and store certain types of information when you interact with us through your computer or mobile device (subject to your consent, opt-out preferences or other appropriate legal basis where legally required). Using these technologies helps us customize your experience with our Website and Services, improve your experience, tailor marketing messages, and detect and prevent fraud and security risks. Here is more specific information about the types of information we collect automatically:
Log & Device Data. When you access the Website or the Services, we and our authorized third parties may automatically record certain information (“log data”), including information that your browser sends whenever you visit our Website. This log data may include information, such as the web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or approximate location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
Cookie and Local Storage Data. Depending on how you’re accessing our Services and subject to your consent, opt-out preferences, or other appropriate legal basis where legally required, we and our authorized third parties may use “Cookies” (a small text file sent by your computer each time you visit our Website, unique to your Sage Finley account or your browser) or similar technologies such as pixels, web beacons or local storage to record log data. When we use Cookies, we may use ‘session’ Cookies (that last until you close your browser) or ‘persistent’ Cookies (that last until you or your browser deletes them). For example, we may use Cookies to keep you logged into Tymz. Some of the Cookies we use are associated with your Tymz account (including Personal Data about you, such as the email address you gave us), and other Cookies are not associated with your Tymz account. Sage Finley provides a centralized cookie management service across the entire Tymz Website. When visiting the Tymz Website or a booking page for the first time, Website visitors will see a cookie banner in accordance with their region. Cookie preferences can be adjusted at any time. To learn how to manage your cookie preferences, please read the “Your Rights and Choices” Section of this Privacy Notice. We may also use your browser’s local storage under “localStorage” to store certain information that enables us to recognize you when you return to our website. You may erase the local storage objects by deleting your browser's history.
Usage Data. When our customers use our Services, we and our authorized third parties collect certain information about how you use the Services. For example, we collect information on the meeting types our customers use most often, how many meetings are scheduled each day, the app used for the virtual meeting, and whether the meeting was recorded. We use this information to help us monitor and improve the Services, such as to determine which features are most popular amongst our customers, and which features could be added or improved.
We may receive Personal Data about you from third parties. For example, we may receive your Personal Data from our partners such as resellers, affiliates, and marketing partners, or from publicly available sources.
We may use your Personal Data to:
Provide Services. We use your Personal Data to provide and maintain our Services, including to create and manage your account, provide customer support, process transactions, and send you administrative information.
Improve and Develop Services. We use your Personal Data to improve our Website and Services, develop new products, and conduct research and analysis.
Marketing and Communications. We may use your Personal Data to send you marketing communications, including newsletters and promotional materials, subject to your preferences and applicable law.
Security and Fraud Prevention. We use your Personal Data to protect the security and integrity of our Website and Services, detect and prevent fraud, and enforce our terms and policies.
Legal Compliance. We may use your Personal Data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
We do not sell user data. We do not share, transfer, or disclose Personal Data to third parties except as described in this Privacy Notice.
We may share limited Personal Data with trusted third-party service providers that process data on our behalf and solely as necessary to operate, maintain, support, and improve the Services. These service providers may include infrastructure and hosting providers, analytics providers, billing and payment processors, and customer support tools. Such service providers are contractually required to protect Personal Data and are prohibited from using it for any purpose other than providing services to us.
We may also share or disclose Personal Data:
We do not use Personal Data for advertising purposes, and we do not sell Personal Data to third parties.
When you sign in using Google or connect your Google Calendar, we access and process certain Google user data in accordance with Google’s API Services User Data Policy and solely to provide the functionality of the Services.
How we access and use Google user data.
We access Google user data only for the following purposes:
We do not request access to Google user data beyond what is necessary to provide these features.
Sharing, transfer, and disclosure of Google user data.
Google user data is subject to the same sharing, transfer, and disclosure limitations described in the section above.
Specifically, we do not transfer or disclose Google user data to third parties for purposes other than providing the Services, complying with applicable law, or with your explicit consent. Google user data is not used for advertising purposes and is not sold to third parties.
Google user data may be processed by trusted service providers solely as necessary to operate the Services (such as infrastructure, analytics, or billing providers), subject to confidentiality and security obligations.
Data retention and deletion.
We retain Google user data only for as long as necessary to provide the Services. When you delete your account, we delete all associated Google user data, subject only to limited retention required by law or for security and fraud prevention purposes.
Depending on your jurisdiction and subject to applicable law, you may have certain rights and choices regarding your Personal Data, including the right to access, correct, delete, or restrict the processing of your Personal Data. You may also have the right to object to certain processing and to withdraw your consent where processing is based on consent.
Cookie Preferences. You can manage cookie preferences using the cookie banner on our Website (where available) or through your browser settings. You may also be able to opt out of certain online advertising by visiting applicable industry opt-out pages.
Marketing Preferences. You may opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of marketing communications, we may still send you non-marketing communications related to your account or our Services.
Our Website and Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy notices of any third-party websites and services you visit.
We take reasonable measures to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the security of your Personal Data.
We retain your Personal Data for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.
If you are located outside the United States, please note that your Personal Data may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws different from those in your country of residence.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and other applicable California laws, subject to certain exceptions.
California residents may request information about our collection, use, and disclosure of Personal Data, and may request deletion of their Personal Data, subject to certain exceptions. California residents may also have the right to opt out of certain disclosures of Personal Data, where applicable.
We will respond to verified requests in accordance with applicable law. We may need to verify your identity before processing your request.
We may update this Privacy Notice from time to time. If we make material changes, we will notify you by email or by posting a notice on our Website. Your continued use of the Website or Services after the effective date of an updated Privacy Notice constitutes your acceptance of the updated Privacy Notice.
If you have questions or concerns about this Privacy Notice or our data practices, please contact us at support@sagefinley.com.
Loading